Welcome to Fairbanks Automotive! We pride ourselves on providing our customers excellent service and quality repairs at an affordable price. If this is your first visit to our shop, here's what to expect.
Review car history
Joe will spend a couple minutes learning about you and your vehicle(s) and getting your contact details. He'll want to know what work has been done on your car in the past year. If you're not sure about the details you can bring any repair orders you've received and he'll look through them after you leave.
Joe does this for two reasons: to note any significant repairs just in case there are any issues with them and to also be able to determine when your vehicles will be due for periodic maintenance.
Get a repair order
Joe will enter a repair order for your current visit detailing what services your vehicle may need at that visit. You can receive a copy of the completed repair order when you pick up your vehicle.
Create your online account
Joe will then create your online account (optional) for our repair system. This private account will allow you to sign in and review estimates online plus see things like when your next oil change and other maintenance services are due. You'll also be able to look at any prior repair orders for your vehicles. This works from any web browser including from your smart phone.
vehicle service begins
Joe will then get to work on your car. You're welcome to wait or Joe can call/text when your car is ready. As part of your first visit, Joe will perform a complete inspection of the vehicle noting any current issues and anything that might need attention in the next 1-3 months. By knowing this, you'll be able to plan ahead. You'll be able to see this information on your online account too!
Leave us a review
If you loved our auto repair service and our unbeatable prices we'd love it if you left us a review on Google or Yelp.
At the end of the day we hope that you have the best experience here at Fairbanks Automotive. And were here to help you keep your vehicle in the best condition so you can go about your day with one less worry! Schedule an appointment today!